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At Genius Gourmet Inc., we want you to be happy with your purchase! If you’re not satisfied, we’re not satisfied. Contact our Customer Service team within 30 days of your purchase and in most cases, we’ll either give you a full refund(with return) or in-store credit equal to the value of your product. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Some restrictions may apply. For questions regarding any restrictions to this offer please give us a call or send us an email to hello@geniusgourmet.com.
At Genius Gourmet Inc., we want you to be happy with your purchase! Our FREE shipping over purchases over $49 only applies to the lower 48 USA States and does not apply for international shipping or Alaska and Hawaii. Our FREE Shipping Over $49 does not apply for shipping to PO Boxes. Some restrictions may apply. For questions regarding any restrictions to this offer please give us a call or send us an email to hello@geniusgourmet.com.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Some restrictions may apply. For questions regarding any restrictions to this offer please give us a call or send us an email to hello@geniusgourmet.com.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. Some restrictions may apply. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@geniusgourmet.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@geniusgourmet.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Some restrictions may apply. For questions regarding any restrictions to this offer please give us a call or send us an email to hello@geniusgourmet.com.
Our Mission is to provide "Deliciously Smart Keto Snacks" that make living a healthy lifestyle easy. Satisfy your cravings and enjoy our tasty variety of Keto-Optimized snacks created for the whole family to enjoy at home or on the go.
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All rights reserved. This content is for informational and educational purposes only. It is not intended to provide medical advice or to take the place of such advice or treatment from a personal physician. All readers/viewers of this content are advised to consult their doctors or qualified health professionals regarding specific health questions. Genius Gourmet Inc. nor the publisher of this content takes responsibility for any possible health consequences of any person or persons reading or following the information in this educational content. All viewers of this content should consult their physicians before beginning any nutrition, supplement or lifestyle program.